Shipping policy

Last updated: August 2026

Where we ship

Larkfold currently ships to addresses in the United States. Please use a street address at checkout; some carriers cannot deliver to PO boxes, and a PO box address may delay your order.

Shipping cost

Standard shipping within the US is free on every order.

Processing and delivery times

Orders ship from our US production and fulfilment partners within 1 to 2 business days of purchase (Monday to Friday, excluding US holidays). Once shipped, most orders arrive within 2 to 5 business days. You'll receive a confirmation email when your order is placed and a second email with tracking as soon as it ships.

If something delays your order

If we're ever unable to ship your order within the time we've stated, we'll email you promptly with a new expected ship date and the option to cancel for a full refund. We would rather tell you than leave you guessing.

Tracking

Every order includes tracking. Use the link in your shipping email to follow your package. Tracking can take up to 24 hours to update after the shipping label is created.

Address changes

Need to change your address? Email support@larkfold.com as soon as possible with your order number. We can update it any time before the order ships; after that, we'll do our best but cannot guarantee changes once the carrier has the package.

Lost, delayed, or damaged packages

If tracking shows your package as delivered but you don't have it, check with neighbours and your building's mail area, then contact us within 7 days and we'll investigate with the carrier and make it right. If your package hasn't moved for 7 business days, or arrives damaged, email us with a photo where relevant and we'll send a replacement or a full refund, your choice.

Questions

Email support@larkfold.com. We reply within 24 hours on business days.

Larkfold is operated by Spainlink Development Solutions S.L.